Who will they tell?
When somebody buys a new house, something pretty predictable happens. They tell people. “We got the house!” “When are you going to come over?” The same thing...
Are you in the reorder business?
November 14, 2026 · 2 min read
John Paul DeJoria said something at the Genius Network annual event that I loved. He was talking about building Paul Mitchell and Patrón, and how he intentio...
Where Irresistible Offers Come From
November 13, 2026 · 2 min read
There's a lot of talk these days about creating irresistible offers. Add this. Bundle that. Include some bonuses. Create urgency. Add a guarantee. And all of...
What a Guarantee Really Does
November 12, 2026 · 2 min read
Most people think the purpose of a guarantee is to give someone their money back if something goes wrong. That's certainly what it does. But I don't think th...
People Don't Want to Make a Mistake
November 11, 2026 · 2 min read
Here's something worth thinking about: Your customers aren't necessarily trying to spend the least amount of money. They're trying to avoid making a mistake....
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